Always striving toward excellence, Poolking has developed to be a market-driven and customer-oriented enterprise. We focus on strengthening the capabilities of scientific research and completing service businesses. We have set up a customer service department to better provide customers with prompt services including order tracking notice. portable underwater pool lights Having devoted a lot to product development and service quality improvement, we have established a high reputation in the markets. We promise to provide every customer throughout the world with prompt and professional service covering the pre-sales, sales, and after-sales services. No matter where you are or what business you are engaged in, we'd love to help you deal with any issue. If you want to know more details about our new product portable underwater pool lights or our company, feel free to contact us.The design of Poolking is the outcome of a professional thermal solution. Influencing factors such as air velocity, choice of dissipation materials, and finish are taken into consideration by the designers.
Poolking offer high efficiency after-sales service to client. It takes 1 day to solve when any problem occurs.
POOLKING owns modern automatic production facility to produce over 3000 units sand filter per month
R&D and QC departments make sure all the products are perfect and high quality.
What is the warranty for the products?
Filters are two years, the other products are one year.
When do I need to replace the sand?
On average, sand should be replaced every 3-5 years. This may be longer if the pool stays clear, or shorter, if the filter runs all the time. The jagged edges of the sand wear down and become smooth as the sand ages. When this happens the sand can no longer trap debris particles and dirt can pass through the sand and back into the pool.
If any products' problem, how can I repair or claim from you?
You can send the photos or video to us and let us to judge what problem. Then we can send you the spare part to replace or claim a new one to you .